How Evoliva Inc. handles personal information across Evoliva and Evoliva Collect.
Evoliva uses information to operate accounts, social features, Collect, purchases, Memberships, support, security, and moderation. Apple processes eligible App Store payments. Account deletion is available from Evoliva Settings.
Read each section below for the complete policy.
This Privacy Policy explains how Evoliva Inc. ("Evoliva", "we", "us", or "our") handles personal information when you use Evoliva, Evoliva Collect, and related account, community, membership, store, support, and mobile features.
This policy applies to information handled by Evoliva Inc. It does not replace the privacy terms of third-party services you choose to use, such as Apple or your device platform.
The information we collect depends on the Evoliva features you use.
Some Evoliva features are social. Depending on the feature and your settings, information such as your username, display name, avatar, profile details, posts, replies, achievements, badges, Collect identity, or other activity may be visible to other people.
Do not post personal information that you do not want other people to see. Blocking and privacy tools can limit some interactions, but they cannot make information private after another person has already copied, saved, or shared it.
On iPhone and iPad, eligible digital purchases and memberships are processed through Apple In-App Purchase. Apple processes the payment itself. Evoliva receives transaction information needed to verify the purchase, credit EC or entitlements, restore eligible purchases, reconcile refunds or revocations, and protect the economy from duplicate or fraudulent credits.
Apple has its own privacy practices and account systems. Your relationship with Apple is also governed by Apple's terms and privacy policy.
Evoliva uses service providers to operate the platform. Depending on the service, providers may process information for hosting, databases, authentication, cloud infrastructure, email delivery, app distribution, payment verification, security, logging, or support.
We may also disclose information when reasonably necessary to comply with law, protect Evoliva or its users, investigate fraud or security issues, enforce our agreements, or complete a corporate transaction subject to appropriate safeguards.
Evoliva does not sell personal information for money. If our data practices materially change, we will update this policy and obtain consent where required by applicable law.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing the service, maintaining account and economy integrity, resolving disputes, preventing abuse, meeting legal obligations, and keeping required transaction or audit records.
Different records may have different retention periods. For example, support conversations, security logs, purchase records, immutable economy ledgers, moderation records, and account data may not all be retained for the same amount of time.
Evoliva uses administrative, technical, and access-control measures intended to protect personal information against unauthorized access, use, alteration, disclosure, or loss. No online service can guarantee absolute security.
You are responsible for protecting your sign-in credentials and for notifying Evoliva Support if you believe your account has been compromised.
Depending on where you live, applicable privacy law may give you rights relating to access, correction, deletion, withdrawal of consent, or information about how your personal information is used or disclosed.
You can update many account and profile details directly in Evoliva. For other privacy requests, contact Evoliva through the in-app Support system. We may need to verify your identity before completing certain requests.
Evoliva provides an in-app account deletion path in Settings. Deleting an Evoliva account does not automatically cancel an Apple subscription. If you have an active Apple subscription, manage or cancel it separately through your Apple account.
When an account is deleted, Evoliva will delete, de-identify, or restrict account information as appropriate, while retaining information that must reasonably be kept for legal, security, fraud-prevention, transaction, dispute, or system-integrity purposes.
Evoliva is not intended to be used in violation of age, consent, or parental-authorization requirements that apply where you live. Some features, storefronts, or jurisdictions may require additional age-related protections.
If Evoliva learns that personal information was collected in circumstances where applicable law requires parental authorization or other protections that were not satisfied, we may restrict the account and take appropriate steps regarding the information.
Evoliva Inc. is based in Canada. Service providers may process information in Canada, the United States, or other jurisdictions where they operate. Information processed in another jurisdiction may be subject to the laws and lawful-access rules of that jurisdiction.
We may update this Privacy Policy as Evoliva changes. If an update is material, we may provide notice in the app or through another reasonable method. The date shown at the top identifies the current version.
Privacy Contact — Evoliva Inc., Canada.
For privacy questions, access or correction requests, deletion questions, or privacy complaints, contact Evoliva Support at support@evoliva.ca or use the Evoliva Support system when signed in. We may need to verify your identity before completing certain requests.
