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Agreement
These Terms of Service ("Terms") are an agreement between you and Evoliva Inc. ("Evoliva", "we", "us", or "our") and govern your use of Evoliva, Evoliva Collect, and related account, community, membership, store, support, and mobile features.
By creating an account, using Evoliva, or purchasing eligible digital content or subscriptions, you agree to these Terms and any additional rules presented for a specific feature. If you do not agree, do not use the service.
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Eligibility
You may use Evoliva only if you are legally permitted to do so where you live and can enter these Terms, or if any required parent or guardian authorization has been provided.
Age, storefront, payment, community, and promotional features may be limited or unavailable in some regions or for some accounts.
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Your account
- Provide accurate account information and keep it reasonably current.
- Protect your password and sign-in methods.
- Do not sell, rent, transfer, or share account access in a way that bypasses Evoliva security or platform rules.
- Notify Evoliva Support if you believe your account has been compromised.
- You are responsible for activity performed through your account unless applicable law provides otherwise.
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Evoliva Collect and EC
Evoliva Collect is a virtual collectible game. Evoliva Credits ("EC") are fictional in-app currency used within eligible Evoliva experiences. EC is not legal tender, has no guaranteed cash value, is not a bank deposit, and cannot be redeemed from Evoliva for cash.
EC may be purchased, earned, granted, refunded, adjusted, or revoked according to these Terms, applicable platform rules, and the source of the EC. Purchased EC does not expire.
Virtual currency, collectibles, cosmetics, badges, titles, coupons, and other digital benefits are licensed for use within Evoliva. They are not ownership interests in Evoliva and do not represent securities, investments, or claims against Evoliva Inc.
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Randomized Collect results and odds
Some Collect actions use randomized server-side outcomes. Duplicates are possible. A purchase does not guarantee a collectible, a specific rarity, a specific item, a winning result, or completion of a set.
Applicable Collect odds are disclosed in the product before eligible randomized gameplay. Odds can depend on the selected set, selected cup, and any active disclosed modifier such as an eligible odds coupon or promotional odds event.
Your identity, wallet balance, purchase history, spending history, account age, or prior losses do not by themselves improve your underlying launch odds.
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Free rewards and promotional benefits
Evoliva may offer free rolls, daily rewards, coupons, event rewards, set bonuses, promotional EC, loyalty benefits, or other grants. Eligibility, timing, limits, expiry, and availability may differ by promotion or feature.
Unless Evoliva expressly states otherwise, a promotional or free benefit does not create a right to future grants of the same type.
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App Store purchases
On iPhone and iPad, eligible digital purchases are processed through Apple In-App Purchase. The price and transaction terms shown by Apple at checkout control the App Store payment.
Evoliva verifies eligible transactions before crediting digital currency, subscriptions, or entitlements. We may refuse duplicate, invalid, fraudulent, reversed, refunded, or revoked transactions and may adjust associated EC or entitlements as reasonably necessary to keep the account ledger accurate.
Apple, not Evoliva, processes your payment method and controls App Store refund requests. Nothing in these Terms limits any refund or consumer right that cannot legally be limited.
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Membership subscriptions
Evoliva Membership plans are optional recurring subscriptions where offered. Plan pricing, billing period, and purchase confirmation are shown by Apple before you subscribe.
Apple subscriptions automatically renew unless cancelled through your Apple account according to Apple's rules. You can manage or cancel an Apple subscription from the App Store subscription-management screen.
Cancelling generally stops future renewal; it does not automatically remove benefits already paid for during the current billing period unless Apple refunds, revokes, or otherwise changes the entitlement.
Membership benefits can differ by tier and may include EC, coupons, cosmetics, discounts, community access, loyalty benefits, personalization, previews, or other features shown in the current plan description.
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Trades and active set backing
Collect trading is limited to eligible free copies. Copies committed to active completed sets remain protected from trading until you explicitly release an active set.
Releasing an active set can reduce your set-derived daily EC bonus and frees the copies that were backing that active completion. Historical or lifetime completion recognition and any valid one-time first-completion reward are not automatically erased by a release.
When a trade is accepted, Evoliva may revalidate both sides of the trade and process the eligible items atomically. A trade either completes according to the server-authoritative rules or does not complete.
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User content and Community
You keep ownership of content you create, subject to rights needed for Evoliva to host, store, reproduce, display, distribute, moderate, and technically process that content to provide and operate the service.
Do not post or share content that is unlawful, abusive, threatening, harassing, deceptive, infringing, sexually exploitative, malicious, or otherwise prohibited by Evoliva rules.
Evoliva may remove content, limit visibility, restrict features, or take account action when reasonably necessary to enforce rules, protect users, respond to reports, comply with law, or preserve service integrity.
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Prohibited conduct
- Cheating, exploiting bugs, manipulating randomized systems, duplicating currency or items, or attempting to bypass server-authoritative rules.
- Fraud, payment abuse, chargeback abuse, purchase manipulation, or intentionally obtaining benefits from invalid transactions.
- Harassment, threats, impersonation, doxxing, spam, malicious automation, or attempts to evade blocks or moderation.
- Unauthorized access, probing, reverse engineering where prohibited by law, interference with Evoliva systems, or attempts to obtain another user's credentials or private data.
- Buying, selling, or transferring accounts, EC, virtual items, or entitlements outside features expressly provided by Evoliva.
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Intellectual property
Evoliva, Evoliva Collect, software, branding, artwork, interfaces, game systems, original collectibles, and other Evoliva-created material are owned by or licensed to Evoliva Inc. and are protected by applicable intellectual-property laws.
These Terms give you a limited, personal, revocable, non-exclusive, non-transferable right to use Evoliva for its intended purpose. They do not transfer ownership of Evoliva intellectual property to you.
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Enforcement, suspension, and termination
Evoliva may investigate suspected violations and may warn, restrict, suspend, or terminate accounts or features when reasonably necessary for safety, fraud prevention, security, legal compliance, or enforcement of these Terms.
Where appropriate, Evoliva may preserve records relating to enforcement, fraud, purchases, disputes, or security even after an account is restricted or deleted.
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Account deletion and subscriptions
You can request account deletion through Evoliva Settings. Deleting your Evoliva account does not automatically cancel an Apple subscription or stop Apple from billing a subscription that remains active.
If you have an active Apple subscription, manage or cancel it through your Apple account before or after requesting deletion as appropriate. Evoliva may explain this during the deletion flow.
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Service changes and availability
Evoliva is an evolving service. We may add, remove, pause, rebalance, redesign, or discontinue features, content, events, rewards, promotions, or supported devices where reasonably necessary.
We may use maintenance windows, emergency controls, purchase controls, roll controls, or other safeguards to protect the service. We do not guarantee uninterrupted availability.
We will not intentionally rewrite valid historical transaction records merely to change past outcomes, but we may correct errors, reverse invalid grants, reconcile refunds, or take actions required for security, law, or platform compliance.
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Refunds and purchase disputes
For App Store purchases, refund requests are handled through Apple. If Apple refunds or revokes a purchase, Evoliva may update the related EC, subscription status, entitlement, benefit, or audit record.
If you believe an eligible purchase was charged but not correctly credited, contact Evoliva Support so we can investigate the transaction without asking you to share sensitive payment credentials.
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Disclaimers
To the maximum extent permitted by law, Evoliva is provided on an "as available" and "as is" basis. We do not promise that every feature will always be available, error-free, or compatible with every device or third-party service.
Nothing in these Terms excludes warranties, consumer protections, or other rights that cannot be excluded under applicable law.
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Limitation of liability
To the maximum extent permitted by law, Evoliva Inc. is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of or inability to use Evoliva.
Nothing in these Terms limits liability that cannot legally be limited, including rights or remedies provided by mandatory consumer-protection law.
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Governing law
Unless mandatory law in your jurisdiction requires otherwise, these Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules.
Mandatory consumer rights that apply where you live remain unaffected.
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Changes to these Terms
We may update these Terms as Evoliva changes. If a change is material, we may provide notice in the app or through another reasonable method. Continued use after an effective update means the updated Terms apply, except where applicable law requires a different form of consent.
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Contact
Evoliva Inc., Canada.
For support, purchase questions, account issues, or questions about these Terms, contact Evoliva Support at support@evoliva.ca or use the Evoliva Support system when signed in.